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Monday, October 14, 2013
Gluten-Free British Airways Fail
Can someone please tell me what is wrong with these pictures of my gluten-free meal from British Airways on my flight to the UK last week?




In case you didn't realize, not only do I have a regular, gluten-filled bun but I also have a cheesecake that clearly states "CONTAINS WHEAT". I was told on the flight that they didn't get the proper gluten-free trays and that this should be ok. The flight attendant then proceeded to tell me that she was gluten-free too (probably as a weight loss regimine) and this meal should be fine. I may have exaggerated a little bit and told her I could die if I ate this, but I was livid that I had no dinner for a trans-Atlantic flight except a plain salad and a small fruit bowl. At close to $1,000 a ticket, I deserve better treatment than that! There was chicken in some kind of gravy on the plate too but given the other food clearly containing gluten, I opted not to eat it. I trusted my gut (har har) and didn't eat anything on the tray. Luckily my mom had made me two gluten-free sandwiches to eat on the plane in case of circumstances like this so I didn't go completely hungry. I just worry about other gluten-free travelers who aren't as savvy as I am when it comes to not trusting the airlines, especially when they are trapped and hungry! Also, I am glad I was awake enough and paying attention to what was put in front of me. It would have been a horrible 6+ hours across the Atlantic with many trips to the airplane bathroom if I didn't read the ingredients. That is no way to start a vacation!

Flying home wasn't as bad, except they didn't serve me until they were feeding everyone else dessert and that was only after I asked two flight attendants where my special meal was and them looking at me with blank stares. They also ran out of food for many of the people on my plane and started bringing them meals from first class. How does an airline not know how many people they need to feed?

And the biggest kicker, British Airlines didn't send my bag or my mom's bag home with us. Two people, two bags, three different flights. How does this even make sense?

Needless to say, I WILL NEVER FLY BRITISH AIRWAYS EVER AGAIN. 

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